Support

Frequently Asked Questions

Quick answers to the questions we hear most often from LU'MERO customers.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard delivery usually arrives in 3-7 business days depending on region.

Can I return an item?

Yes. Unworn items in original condition can be returned within 30 days of delivery.

Do you offer gift packaging?

All LU'MERO orders are packed in signature gift-ready packaging by default.

How do I find my ring size?

Use our size guide for ring measurements and conversion tables before checkout.